Experience total relaxation for the body and mind in our well-lit Dünenmeer spa and spoil yourself with the unique panoramic view of the Baltic Sea. Isolde Heinz
The hotel reception is pleased to help you
Only two steps away from the sea…
Right behind the dunes and their reeds, in 2007 the Hotel & SPA Dünenmeer was opened looking over the crashing waves of the Baltic Sea and endless beaches, which even in summer still contain unfrequented spots. The immediate vicinity to the sea – there is no board walk in between – not only means a constant background sound of waves and screaming gulls: Each room has a view across the endless waters. Water in front, and rushing leaves in the trees at the back – only a few steps away lie the idyllic bays of the nature reserve Vorpommersche Bodden. The reserve lies close to the hotel in the south-east, along the peninsula Fischland-Darß-Zingst.
Even inside, nature is always present: The spacious spa area is not only pleasantly quiet, its treatment rooms look out across the sea. And the sea view from the panorama swimming bath is spectacular. Spa treatments also rely on the natural products of the environment, like sea buckthorn, salt and algae. Amber, the "Baltic gold", is at the foundation of the house's own line of cosmetics, which goes by the name of "Dünengold", the "gold of the dunes".
The closeness to the Baltic Sea can be discovered in every area of the wellness hotel. It can be experienced in the respiratory clinic by the beach, in the spa with its sea view and through Dünengold, the in-house cosmetic line, which is made from regional products or on the large terrace with its direct access to the Baltic Sea beach.
The Dünenmeer's wellness area includes 2 levels and 1,500 m², offering a swimming pool, saunas and relaxation lodges as well as generous rest areas and energy centres.
Dünengold, the in-house cosmetic line, consists of the amber stone, otherwise known as the gold of the Baltic Sea. It represents precious skin care in the form of creams, exfoliations and body oils. Wellness rituals using these cosmetic products can be enjoyed, for example, as a couple in the private spa suite. There are also various massages, facials and caring rituals available in the spa.
Dünengold cosmetics and treatments are exclusive to the Dünenmeer hotel. Various facial treatments using Dermalogica and NIANCE® are available. Guests can also choose from a variety of additional beauty treatments like manicures, pedicures, a make-up consultation; eyebrow tint and hair removal.
Daily activities include: Breathing exercises at the sea, climate therapy walks at the sea, training for a stronger back, Aqua Aerobic, nordic walking and yoga.
“Vorpommersche Boddenlandschaft” National Park (Covering 805 square km, the national park includes several islands and peninsulas with shallow waters in between, being the habitat of a highly specific fauna and an important resting place for water birds); 45 km of marked hiking trails; Künstlerkolonie Ahrenshoop (village where many artits live); Museum of Amber (local product) in Ribnitz; Museum of Nature in Hirschburg; trips to the peninsula of Darss or to the island of Rügen; Museum of the Sea in Stralsund; historical city centre of Rostock.
Walking at the sea, nordic alking and running, cycling along the coast of the Baltic Sea and far inland, tennis under expert supervision by a tennis coach in the partner hotel Strandhotel Fischland (5 minutes walking distance) and water sports such as kite surfing and stand up paddling.
Enjoy food to your heart's delight – the kitchen offers a variety of natural, seasonal and healthy foods, prepared from regional products. Including home-made bread and inspired dainties by the house's own pastry shop.
The restaurant offers a sunny terrace and a view of the Baltic Sea: ideal for healthy breakfasts and gourmet menus in the evening.
During the day, this location on its separate platform above the dunes is worth the visit for its variety of home-made cakes and gateaux alone. At night, it is a beautiful spot for enjoying a cocktail or noble vintage from the wine menu, trying food cooked on a hot stone or listening to the occasional evening of live music.
Wellnesshotel Dünenmeer is situated in Dierhagen, a small city in the northern Federal Land of Mecklenburg-Western Pomerania, on the Fischland-Darss-Zingst peninsula. Here, nature has created one of the most beautiful sceneries of sand dunes on the Baltic coast. Modern and stylish resort “Dünenmeer” sits right behind the vast dune, just a few steps away from the ocean.
General Terms and Conditions for Hotel Accommodation Contracts (Version: April 2012)
1.1 These terms and conditions govern contracts for the rental use of hotel rooms for lodging purposes, as well as all other goods and services rendered by the hotel to the customer in this context (Hotel Accommodation Contract). The term “Hotel Accommodation Contract” comprises and replaces the following terms: accommodation, lodging, hotel, hotel room contract.
1.2 The hotel’s prior consent in written form is required if rooms provided are to be sublet or rented to a third party, or used for other than lodging purposes, whereby section 540, para. 1, sentence 2 German Civil Code (BGB) is waived insofar as the customer is not a consumer.
1.3 The customer’s general terms and conditions shall apply only if these are previously expressly agreed.
2.1 The Hotel Dünenmeer GmbH & Co.KG (hotel) and the customer are the contracting parties. The contract shall come into force upon the hotel’s acceptance of the customer’s offer. At its discretion, the hotel may confirm the room reservation in written form.
2.2 Any claims against the hotel shall generally be time-barred one year after the commencement of the general statute of limitations period. Damage claims shall be time-barred after five years, dependent on knowledge thereof, insofar as they are not based on claims arising out of harm inflicted on life, limb, physical health or liberty. These damage claims shall be time-barred after ten years, independent of knowledge thereof. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by the hotel.
3.1 The hotel is obligated to keep the rooms reserved by the customer available and to render the agreed services.
3.2 The customer is obligated to pay the agreed or applicable hotel prices for rooms provided and for other services accepted. This also applies to services ordered by the customer directly or via the hotel, which a third party provides and the hotel disburses.
3.3 The agreed prices include all taxes and local taxes in effect at the time of the conclusion of contract. This does not include locally levied taxes, which are owed by the guest himself according to the particular municipal law, such as visitor’s tax. If the statutory value added tax is changed or if local taxes concerning the rooms and services are newly introduced, changed or abolished after these have been contractually agreed upon, the prices will be adjusted. This only applies to contracts concluded with consumers, if four months have passed between the conclusion and fulfilment of the contract.
3.4 The hotel can make its consent to the customer’s later request for a reduction of the number of reserved rooms, services of the hotel or the customer’s length of stay dependent on the increase of the price for the rooms and/or for the other services.
3.5 Hotel invoices not stating a due date are payable without deduction and due within ten days of receipt of the invoice. The hotel can demand immediate payment of due debt from the customer. With default of payment, the hotel shall be entitled to demand the respectively applicable statutory default interest in the amount of currently 8 % or, with legal transactions with a consumer, in the amount of 5 % above the base interest rate. The hotel reserves the right to prove greater damage.
3.6 The hotel is entitled to require a reasonable advance payment or a security, such as a credit card guarantee, from the customer upon conclusion of the contract. The amount of the advance payment and payment dates may be agreed in written form in the contract. The statutory provisions shall remain unaffected with advance payments or a security for package tours.
3.7 In justified cases, e.g. the customer’s default in payment or expansion of the scope of the contract, the hotel shall be entitled, also after the conclusion of the contract up to the commencement of the stay, to demand an advance payment or a security within the meaning of the above-mentioned No. 3.6 or an increase of the advance payment or a security agreed in the contract up to the total agreed remuneration.
3.8 Furthermore, the hotel shall be entitled, at the commencement and during the customer’s stay, to demand a reasonable advance payment or security deposit within the meaning of the above-mentioned No. 3.6 for existing and future accounts receivable from the contract, insofar as such has not already been paid pursuant to the above-mentioned No. 3.6 and/or No. 3.7.
3.9 The customer may only set-off, reduce or clear a claim by the hotel with a claim which is undisputed or decided with final, res judicata effect.
4.1 The customer can only withdraw from the contract concluded with the hotel, if a right of withdrawal was explicitly agreed upon in the contract, another statutory right of withdrawal exists or if the hotel gives its explicit consent to the withdrawal. The contractual agreement of a right of withdrawal as well as the consent to withdrawal from the contract shall be in written from.
4.2 Insofar as the hotel and customer have agreed upon a date for a cost-free withdrawal from the contract, the customer may withdraw from the contract up to that date without incurring payment or damage compensation claims by the hotel. The customer’s right of withdrawal shall expire, if he does not exercise his right of withdrawal vis-à-vis the hotel by the agreed date.
4.3 The hotel is entitled to the contractually agreed rate even if the rooms are not used, if a contractual right of withdrawal was not agreed or has expired, a statutory right of withdrawal or cancellation is not given and the hotel does not give its consent to the cancellation of the contract. The hotel must credit the income from renting the rooms to other parties as well as for saved expenses. If the rooms are not rented otherwise, the hotel can demand the contractually agreed rate and assess a lump sum for the saved expenses of the hotel. In this case, the customer is obligated to pay at least 90 % of the contractually agreed rate for lodging with or without breakfast as well as all-inclusive arrangements with contracted services, 70 % for half-board and 60 % for full-board arrangements. The customer is at liberty to show that the above-mentioned claim was or has not amounted to the demanded sum.
5.1 Insofar as it was agreed that the customer can withdraw from the contract at no cost within a certain period of time, the hotel is entitled for its part to withdraw from the contract during this period of time if inquiries from other customers regarding the contractually reserved rooms exist and the customer, upon inquiry thereof by the hotel with a reasonable deadline set, does not waive his right of withdrawal.
5.2 If an agreed advance payment or an advance payment or a security demanded pursuant to No. 3.6 and/or No. 3.7 is not made even after a reasonable grace period set by the hotel has expired, then the hotel is likewise entitled to withdraw from the contract.
5.3 Moreover, the hotel is entitled to effect extraordinary withdrawal from the contract for a materially justifiable cause, in particular if
5.4 The justified withdrawal by the hotel constitutes no claims for damages for the customer.
6.1 The customer does not acquire the right to be provided specific rooms insofar as this is not expressly agreed.
6.2 Reserved rooms are available to the customer starting at 3:00 p.m. on the agreed arrival date. The customer does not have the right to earlier availability.
6.3 Rooms must be vacated and made available to the hotel no later than 12:00 noon on the agreed departure date. After that time, on the grounds of the delayed vacating of the room for use exceeding the contractual time, the hotel may charge 50 % of the full accommodation rate (list price) for the additional use of the room until 6:00 p.m. (after 6:00 p.m.: 90 %). Contractual claims of the customer shall not be established hereby. The customer is at liberty to prove that the hotel has no or a much lower claim for charges for use of the room.
7.1 The hotel is liable for harm inflicted on life, limb and physical health. Further it is liable for other damage caused with full intent or gross negligence or due to intentional or grossly negligent violation of obligations typical for the contract. A breach of obligation of the hotel is deemed to be the equivalent to a breach of a statutory representative or vicarious agent. All other claims for damages are excluded, if not determined differently in this No. 7. Should disruptions or defects in the performance of the hotel occur, the hotel shall act to remedy such upon knowledge thereof or upon objection by the customer made without undue delay. The customer shall be obliged to undertake actions reasonable for him to eliminate the disruption and to keep any possible damage to a minimum.
7.2 The hotel is liable to the customer for property brought into the hotel in accordance with the statutory provisions. It recommends the use of the hotel or room safe. If the guest wishes to bring with him money, securities, stocks, bonds or valuables with a value of more than 800 EUR or other things with a value of more than 3500 EUR, a separate safekeeping agreement is necessary.
7.3 Insofar as a parking space is provided to the customer in the hotel garage or a hotel parking lot, this does not constitute a safekeeping agreement, even if a fee is exchanged. The hotel only assumes liability for loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property and the contents thereof only pursuant to the preceding No. 7.1, sentences 1 to 4.
7.4 Wake-up calls are carried out by the hotel with the greatest possible diligence. Messages, mail, and merchandise deliveries for guests shall be handled with care. The hotel will deliver, hold, and, for a fee, forward such items (on request). The hotel only assumes liability according to the preceding No. 7, sentences 1 to 4.
8.1 Amendments and supplements to the contract, the acceptance of offers or these general terms and conditions should be made in written form. Unilateral amendments or supplements by the customer are invalid.
8.2 For commercial transactions the place of performance and payment as well as, in the event of litigation, including disputes for checks and bills of exchange, the exclusive court of jurisdiction is at Ostseebad Dierhagen. Insofar as a contracting party fulfills the requirements of section 38, para. 2 of the German Code of Civil Procedure (ZPO) and does not have a place of general jurisdiction within the country, the courts at Ostseebad Dierhagen shall have exclusive jurisdiction.
8.3 The contract is governed by and shall be construed in accordance with German law. The application of the UN Convention on the International Sale of Goods and Conflict Law are precluded.
8.4 Should individual provisions of these general terms and conditions be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. The statutory provisions shall also be applicable.