Strandhotel Georgshöhe - Spa & Resort ****S

S

Strandhotel Georgshöhe - Spa & Resort ****S

S

Wellness at the North Sea
Lower Saxony | North Sea | Norderney island

84%
1031 Reviews

Room: 87/100
Clean: 89/100
Service: 81/100

Strandhotel Georgshöhe - Spa & Resort ****S

S

Wellness at the North Sea
Lower Saxony | North Sea | Norderney island

84%
1031 Reviews

Room: 87/100
Clean: 89/100
Service: 81/100

Hotel description

The Wellnesshotel Strandhotel Georgshöhe - Spa & Resort offers wellness holidays on the North Sea in the spray zone of the island of Norderney. The Strandhotel Georgshöhe is located directly on the long sandy beach and at the same time only three minutes from the city centre, where the North Sea waves break the air with the active ingredients of the sea - a benefit for the respiratory tract and the entire organism.

In this 4-star superior hotel, hotel owner Karl-Hans Sigges has created a wellness facility that offers a variety of sports and wellness facilities on 8,000 square metres, while at the same time combining all the advantages of a personally managed family business.

The 132 high-quality designer rooms of the wellness hotel combine cosiness and modern functionality. The spa, wellness and fitness area offers a temple of well-being with a variety of spa facilities on 4,000 square metres. The indoor and outdoor pools in the spa and resort hotel Georgshöhe, which is certified as an "Original Thalasso Centre", are supplied with purified seawater via a separate inlet. The proximity to the sea can also be experienced in the various saunas with a view of the North Sea, in the relaxation rooms and during thalasso treatments.

Outside the spa, holidaymakers can walk on the beach, play sports or simply relax. Day flights to neighbouring islands such as Borkum and Juist are also available. Those who have already had enough relaxation can also plunge into the hustle and bustle of the island's numerous pubs and bars.

Gourmet restaurant N'eys: The renowned gourmet meeting place in the winter garden attracts not only hotel guests. It has rather become a culinary attraction of the island. On a small menu, the N'eys presents weekly changing specialities, mostly prepared with local products. In an intimate and personal atmosphere you can enjoy the excellent cuisine as well as the great view of the North Sea.





Quite an unique achievement for an island: 4000 m² of spa and wellness area. This includes e.g. two salt water outdoor pools with a direct connection to the indoor pool, five different saunas with  sea view, a tepidarium with fire place and various rest areas.

The wellness hotel with its wellness oasis has been certified as an original thalassotherapy centre. Guests will benefit from the power of the sea when staying for a week, by doing a thalassotherapy short programme or by just participating in single treatments. An in-house sea water fountain pumps pure North Sea water into the spa for the thalassotherapy treatments as well as into the swimming pool.

Additional benefits include oriental treatments like a Ghasala mud treatment, a Turkish foam massage, which is carried out on a warm hammam bed or an East Asian massage. There is also the opportunity to book a wellness suite or a private spa.

Beauty

Products by Ligne St Barth, Phytomer and Kurland. Hamam, soft pack recliner, Ghalasa bath, Sassi dei Vulcano (hot stones) massage, Pantai Luar massage, meditation room. Guests can also take the opportunity to book a wellness suite and a private spa in the house.

Distinctions

The Strandhotel Georgshöhe - Spa & Resort was certified as the second "Original Thalasso Centre" in Germany. All thalasso treatments are carried out with pure North Sea seawater from the hotel's own seawater well. The hotel's pools are also filled with purified North Sea water via the well. From the modern and varied spa, wellness and fitness areas, the view of the sea can be enjoyed.

Another special feature are the large fitness rooms with a huge selection of professional equipment from Technogym. Trainers accompany the guests with fitness tests, equipment instruction and individual training plans.

Popular excursion destinations are the islands of Borkum, Juist, Baltrum and Langeoog. You can visit them easily with a short boat trip in one day. Beach and mudflat walks, horse riding, carriage rides, spa concerts and theatre visits are further tourist attractions of the region.

Fitness

300 m² fitness area with 30 stations. The machines meet the requirements of a professional studio. They are also freely adjustable, so that even beginners can enjoy an individual fitness programme. 

Besides that there is a separate cardio centre with 15 stamina training machines (1 stepper, 4 treadmills, 3 bicycles, 1 rowing machine, 1 buttock trainer) each with its own television screen with ear plugs. Channel and sound volume are individually adjustable at each machine. And there is also a cycling studio with 10 bikes.

The fitness studio offers to provide guests with a wholly individual training programme tailored to their individual goals (including advice for training at home). A "Fit-Test" first measures physical ability, followed by a body fat analysis.


During the first introduction lesson (which includes a thorough consultation) trainers pay attention that any exercises are done correctly.

Golf

The Golfclub Norderney e.V., founded in 1927, offers all golf enthusiasts an uncomplicated introduction to the sport of golf and welcomes beginners and advanced players alike. Hotel guests receive reduced green fees for the 9-hole golf course. The dune golf course is very reminiscent of typical links courses in the country of origin of golf. On the tee-offs, which are often at high altitudes, players can enjoy views of the nearby Wadden Sea, unspoilt dune landscapes and the golfing destination. In addition, the wind blows over the dune chains mostly from changing directions.


Restaurants

The restaurants, conservatory and sea terrace treat guests to a sea view while they listen to the sound of the waves or watch the sunset in an elegant ambience. 


Gourmet Restaurant N`eys

The well-known gourmet haunt in the conservatory doesn’t only attract hotel guests, it has also become a culinary attraction on the island. With a small menu the N’eys restaurant presents weekly changing specialities, mainly created from local products. In a cosy and personal atmosphere, people enjoy the exquisite cuisine as well as the impressive view of the North Sea. Gault Millau awarded the N’eys restaurant with 13 points and a toque. 

Restaurant by the Sea

The Restaurant am Meer is reserved for half board and house guests only. There is a choice of a daily changing menu, a wellness menu or the á la carte menu. The creation of the meals combines the typical Frisian down to earth style with a Mediterranean lightness using fresh products from the region. In addition, the chef sommelier has composed an exclusive wine list.


Bar and Lounge

The Lounge’s atmosphere is unique, furnished with Italian design. Guests can eat a la carte or watch sports happenings such as German football or formula one.


Sea Terrace

On the terrace next to the sea, guests enjoy the splendid scenery of the adjacent North Sea while being served delicious cakes and gateaux from the house’s own pastry shop. Exclusive furnishings, marquee and heater create a pleasant ambience.
 

Hotel facilities

  • Free WiFi
  • Hypoallergenic rooms
  • Quiet rooms

Main offers

  • Family-friendly
  • Wellness for couples

Restaurant

  • Bar
  • Vegetarian | Vegan cuisine
  • Outdoor terrace
  • Meals for special dietary requirements

Wellness & Spa

  • Total size of spa and wellness area (in qm) without outdoor facilities: 4000

Swimming areas

  • Outdoor pool ( in qm): 310
  • Saltwater pool ( in qm): 136
  • Whirlpool
  • Massage jets
  • Indoor pool ( in qm)
  • Countercurrent installation
  • Beach (Distance in meter): 10

Sauna

  • Finnish sauna (95°-110°C)
  • Caldarium
  • Steam bath
  • Laconium (60°-65°C)
  • Tepidarium (38°C)
  • Aroma steam bath

Body and beauty care

  • Number of treatment cabins: 15

Beauty treatments

  • Traditional cosmetics
  • Natural cosmetics
  • Thalasso cosmetics

Body treatments

  • Wellness massages
  • Relaxation baths
  • Hammam

Conventional & alternative medicine

  • Medical massages
  • Thalassotherapy
  • Natural fango/ moor/ mud treatments
  • Physiotherapy
  • Nutrition counselling
  • Medical baths

Asian facilities and treatments

  • Yoga
  • Meditation

Activities

  • Gymnastics room
  • Studio Size (in qm): 300
  • fitness studio

Activity programme

  • Nordic Walking
  • Back training
  • Aqua fitness
  • Gymnastics
  • Cardio

Coachings

  • Personal training

Sports

  • Hiking
  • Designated running tracks

Cultural events

  • Cultural excursions

The German version of our Terms & Conditions takes precedence over the English version. In case of doubt, the German version shall be taken as reference.

General business Terms and Conditions for Hotel Accommodation Contracts (AGBH 8.0)


  1. Area of application
    1. These General Business Terms and Conditions apply to contracts on the provision for rental use of hotel rooms for lodging and to all other services and supplies provided to the customer by the hotel in this connection (Hotel Accommodation Contract). The term “Hotel Accommodation Contract” encompasses and replaces the following terms: lodging, guest accommodation, hotel and hotel room contract.
    2. The sub-letting and re-letting of the rooms provided for use and the use thereof for any purposes other than those of lodging is subject to the prior consent of the hotel in text form, whereby section 540 (1) sentence 2 German Civil Code (BGB) is excluded insofar as the customer is not a consumer as defined in section 13 BGB.
    3. General business terms and conditions of the customer shall only be applicable if this is explicitly agreed in text form in advance.

  2. Concluding the contract, contract parties, statute of limitations
    1. The Georgshöhe Hotel-Apartment Betriebsgesellschaft mbH (hotel) and the customer are the parties to the contract. The contract is concluded by acceptance by the hotel of the application made by the customer. The hotel can confirm the room reservation in text form at its discretion.
    2. All claims against the hotel shall become statute-bound in principle one year after commencement of the statutory limitation period. This does not apply to claims for damages or other claims if the latter are based on an intentional or grossly negligent breach of duty of the hotel.

  3. Services, prices, payment, off-set
    1. The hotel is obliged to keep the rooms reserved by the customer available and to render the services agreed.
    2. The customer is obliged to pay the hotel’s prices that are agreed for or applicable to the provision of the room for use and to other services used by the customer. This also applies to services ordered by the customer either directly or through the hotel which are performed by third parties and paid for in advance by the hotel.
    3. The prices agreed are inclusive of the taxes and local taxes applicable at the time when the contract is concluded. They do not include local taxes such as local visitor’s tax [Kurtaxe] which the guest owes himself or herself under local community law.            
      The prices shall be adjusted accordingly in the event of changes to the statutory value added tax or of the introduction, change or elimination of local taxes on the subject matter of the contract after the contract has been entered into. In the case of contracts with consumers, this only applies if the period of time elapsing between the date of conclusion of the contract and the date of performance of the contract is longer than four months.
    4. The hotel may make its consent to a request made retrospectively by the customer to reduce the number of rooms reserved, the services provided by the hotel or the duration of the customer’s stay dependent upon reasonably increasing the price of the rooms and/or of the other services of the hotel.
    5. The hotel invoices are due and payable immediately upon receipt without any deductions being made. If payment by invoice [Zahlung auf Rechnung] is agreed, payment shall be made within ten days of receipt of the invoice without any deductions being made unless otherwise agreed. 
    6. When the contract is entered into, the hotel has the right to request a reasonable advance payment or security from the customer, for example in the form of a credit card guarantee. The amount of the advance payment and the payment dates can be agreed in the contract in text form. In the event of advance payments or security for package travel, the provisions of statute shall remain unaffected. The provisions of statute shall apply in the event of late payment by the customer. 
    7. In justified cases, for example if the customer is in arrears in payment or if the scope of the contract is extended, the hotel has the right to demand, even after the contract has been concluded up until the time when the residence commences, advance payment or security as set out in subsection 3.6 above or an increase in the amount of the advance payment or security agreed in the contract up to the full amount of the remuneration agreed. 
    8. Further, the hotel has the right to request, at the beginning and during the course of the customer’s stay, a reasonable advance payment or security within the meaning of subsection 3.6 above for existing and future claims under the contract, insofar as no such payment or security has already been made or provided pursuant to subsection 3.6 and/or 3.7 above.
    9. The customer may only offset or net out an undisputed claim or a claim established by final and absolute court decision against a claim of the hotel.
    10. The customer is in agreement with the invoice being sent to the customer by electronic transmission.

  4. Revocation by the customer (countermand, cancellation)/          
    No show
    1. It is only possible for the customer to revoke the contract concluded with the hotel if a revocation right has been explicitly agreed in the contract, if there is a statutory revocation right or if the hotel explicitly consents to the cancelation of the contract. 
    2. If the hotel and the customer have agreed upon a deadline for revocation of the contract free of charge, the customer may revoke the contract up until that date without triggering any claims for payment or damages by the hotel.
    3. If no revocation right has been agreed or if it has already expired, and if there is no statutory right of revocation or termination and if the hotel does not agree to the cancellation of the contract, then the hotel retains its entitlement to the remuneration agreed although the service was not used. The hotel shall offset income from otherwise letting the rooms and saved expenditures. If the rooms are not otherwise let, the hotel can apply a flat rate for the saved expenditures. In this case the customer is obliged to pay 90% of the contractually-agreed price for overnight accommodation with or without breakfast and for package deals with third party services, 70% for half board and 60% for full board. The customer is at liberty to demonstrate that the above claim did not arise or not in the amount claimed.

  5. Revocation by the hotel
    1. If it has been agreed that the customer may revoke the contract free of charge within a certain period, then the hotel has, for its part, the right to revoke the contract within this period if inquiries are made by other customers relating to the contractually reserved rooms and if the customer does not waive its revocation right afteran inquiry is made and a reasonable period of time set by the hotel.This shall apply accordingly if the customer has been granted an option and other inquiries are made and the customer is not prepared to make a firm booking after the hotel makes an inquiry and sets an appropriate time period.
    2. The hotel also has the right to revoke the contract if an advance payment or security agreed or required in accordance with subsection 3.6 and/or subsection 3.7 has not been paid after an appropriate period of grace set by the hotel has expired.
    3. Further, the hotel has the right, for an objectively legitimate reason, to revoke the contract for extraordinary grounds, in particular in the event of
      - force majeure or other circumstances for which the hotel is not responsible, which render performance of the contract impossible;
      - rooms being reserved by culpably providing material facts that are wrong or misleading or by failing to provide material facts; in this context the term material can mean the identity of the customer, the customer’s ability to pay or the purpose of the residence;
      - the hotel having reasonable grounds to assume that the use of the service can jeopardize the smooth running of the business, the safety or public reputation of the hotel without this being attributable to the area of responsibility or organization of the hotel;
      - the purpose of or the reason for the stay being in violation of the law;
      - a breach of subsection 1.2.
    4. Revocation by the hotel that is justified does not give the customer the right to claim damages.

  6. Making the room available, handover and return
    1. The customer does not acquire a right to the provision of specific rooms unless this has been explicitly agreed in text form.
    2. The reserved rooms shall be available for use by the customer with effect from 15:00 hours on the agreed date of arrival. The customer has no right to earlier availability. 
    3. The rooms shall be vacated and available for use by the hotel by 12:00 noon at the latest on the agreed departure date. After this time, as the room was vacated late, the hotel has the right to charge for the room use exceeding that which was contractually agreed in an amount of 50% of the full accommodation price up until 18:00 hours and in an amount of 90% after 18:00 hours (price as per price list). This does not give rise to contractual rights of the customer. The customer is at liberty to demonstrate that the hotel did not acquire a claim for compensation for use or acquired a significantly lower claim.

  7. Liability of the hotel
    1. The hotel is liable for damage which it is accountable for resulting from injury to life, body or health. It is further liable for other damage which is based on an intentional or grossly-negligent breach of duty of the hotel or on an intentional or negligent breach of duties of the hotel typical of the type of contract[vertragstypischen Pflichten]. Duties typical of the type of contractare those duties which enable the proper execution of the contract altogether and which the customer relies on being performed and is able to rely on being performed. A breach of duty of a statutory representative or person engaged in performance of an obligation of the hotel [Erfüllungsgehilfe] is equivalent to a breach of duty of the hotel.More far-reaching claims for damages are excluded unless otherwise provided for in this Section7. If there should be any disruptions or deficiencies in the services of the hotel, the hotel shall endeavor to remedy this when it has knowledge thereof or upon a complaint being made without undue delay by the customer. The customer is obligedto contribute what it can be reasonably expected to contribute in order to remedy the disruption and minimize possible damage.
    2. The hotel is liable to the customer in accordance with the provisions of statute for items brought with the customer. The hotel recommends the use of the hotel or room safe. If the customer wishes to bring with him or her money, securities or valuables valued at over Euro 800 or other property items valued at over Euro 3,500, a separate safekeeping agreement must be entered into with the hotel.
    3. If the customer is provided with a parking space in the hotel garage or in the hotel parking lot, even if this is for payment, a custody contract is not concluded as a result. If cars parked or driven on the hotel premises or the contents thereof are lost or damaged, the hotel is only liable in accordance with sentences 1 to 4 of subsection 7.1 above.
    4. Wake-up calls are made with great care by the hotel.            
      Messages for customers are treated with care. After prior agreement with the customer, the hotel can accept, store and – if desired – dispatch for a charge mail and consignments of goods. In this connection the hotel is only liable in accordance with sentences 1 to 4 of subsection 7.1 above.

  8. Final provisions
    1. Alterations and supplements to the contract, to acceptance of the application and to these General Business Terms and Conditions shall be made in text form. Unilateral changes or supplements are ineffective.
    2. The place of performance and payment shall be Georgshöhe Hotel-Apartment
      Betriebsgesellschaft mbH, 26548 Norderney and the courts of Aurich,  shall have exclusive jurisdiction over commercial transactions – also over disputes relating to cheques and bills of exchange.If the customer meets the condition of section 38 (2) German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the courts of Aurich shall have jurisdiction and venue.
    3. Germanlaw shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
    4.  In compliance with its statutory obligation the hotel points out that the European Union has set up an online platform for the extrajudicial resolution of consumer disputes (“ODR platform”): http://ec.europa.eu/consumers/odr/
      The hotel does not, however, participate in dispute resolution proceedings held before consumer dispute resolution bodies.


Quite an unique achievement for an island: 4000 m² of spa and wellness area. This includes e.g. two salt water outdoor pools with a direct connection to the indoor pool, five different saunas with  sea view, a tepidarium with fire place and various rest areas.

The wellness hotel with its wellness oasis has been certified as an original thalassotherapy centre. Guests will benefit from the power of the sea when staying for a week, by doing a thalassotherapy short programme or by just participating in single treatments. An in-house sea water fountain pumps pure North Sea water into the spa for the thalassotherapy treatments as well as into the swimming pool.

Additional benefits include oriental treatments like a Ghasala mud treatment, a Turkish foam massage, which is carried out on a warm hammam bed or an East Asian massage. There is also the opportunity to book a wellness suite or a private spa.

Beauty

Products by Ligne St Barth, Phytomer and Kurland. Hamam, soft pack recliner, Ghalasa bath, Sassi dei Vulcano (hot stones) massage, Pantai Luar massage, meditation room. Guests can also take the opportunity to book a wellness suite and a private spa in the house.

Distinctions

The Strandhotel Georgshöhe - Spa & Resort was certified as the second "Original Thalasso Centre" in Germany. All thalasso treatments are carried out with pure North Sea seawater from the hotel's own seawater well. The hotel's pools are also filled with purified North Sea water via the well. From the modern and varied spa, wellness and fitness areas, the view of the sea can be enjoyed.

Another special feature are the large fitness rooms with a huge selection of professional equipment from Technogym. Trainers accompany the guests with fitness tests, equipment instruction and individual training plans.

Popular excursion destinations are the islands of Borkum, Juist, Baltrum and Langeoog. You can visit them easily with a short boat trip in one day. Beach and mudflat walks, horse riding, carriage rides, spa concerts and theatre visits are further tourist attractions of the region.

Fitness

300 m² fitness area with 30 stations. The machines meet the requirements of a professional studio. They are also freely adjustable, so that even beginners can enjoy an individual fitness programme. 

Besides that there is a separate cardio centre with 15 stamina training machines (1 stepper, 4 treadmills, 3 bicycles, 1 rowing machine, 1 buttock trainer) each with its own television screen with ear plugs. Channel and sound volume are individually adjustable at each machine. And there is also a cycling studio with 10 bikes.

The fitness studio offers to provide guests with a wholly individual training programme tailored to their individual goals (including advice for training at home). A "Fit-Test" first measures physical ability, followed by a body fat analysis.


During the first introduction lesson (which includes a thorough consultation) trainers pay attention that any exercises are done correctly.

Golf

The Golfclub Norderney e.V., founded in 1927, offers all golf enthusiasts an uncomplicated introduction to the sport of golf and welcomes beginners and advanced players alike. Hotel guests receive reduced green fees for the 9-hole golf course. The dune golf course is very reminiscent of typical links courses in the country of origin of golf. On the tee-offs, which are often at high altitudes, players can enjoy views of the nearby Wadden Sea, unspoilt dune landscapes and the golfing destination. In addition, the wind blows over the dune chains mostly from changing directions.


Restaurants

The restaurants, conservatory and sea terrace treat guests to a sea view while they listen to the sound of the waves or watch the sunset in an elegant ambience. 


Gourmet Restaurant N`eys

The well-known gourmet haunt in the conservatory doesn’t only attract hotel guests, it has also become a culinary attraction on the island. With a small menu the N’eys restaurant presents weekly changing specialities, mainly created from local products. In a cosy and personal atmosphere, people enjoy the exquisite cuisine as well as the impressive view of the North Sea. Gault Millau awarded the N’eys restaurant with 13 points and a toque. 

Restaurant by the Sea

The Restaurant am Meer is reserved for half board and house guests only. There is a choice of a daily changing menu, a wellness menu or the á la carte menu. The creation of the meals combines the typical Frisian down to earth style with a Mediterranean lightness using fresh products from the region. In addition, the chef sommelier has composed an exclusive wine list.


Bar and Lounge

The Lounge’s atmosphere is unique, furnished with Italian design. Guests can eat a la carte or watch sports happenings such as German football or formula one.


Sea Terrace

On the terrace next to the sea, guests enjoy the splendid scenery of the adjacent North Sea while being served delicious cakes and gateaux from the house’s own pastry shop. Exclusive furnishings, marquee and heater create a pleasant ambience.
 

Hotel facilities

  • Free WiFi
  • Hypoallergenic rooms
  • Quiet rooms

Main offers

  • Family-friendly
  • Wellness for couples

Restaurant

  • Bar
  • Vegetarian | Vegan cuisine
  • Outdoor terrace
  • Meals for special dietary requirements

Wellness & Spa

  • Total size of spa and wellness area (in qm) without outdoor facilities

Swimming areas

  • Outdoor pool ( in qm)
  • Saltwater pool ( in qm)
  • Whirlpool
  • Massage jets
  • Indoor pool ( in qm)
  • Countercurrent installation
  • Beach (Distance in meter)

Sauna

  • Finnish sauna (95°-110°C)
  • Caldarium
  • Steam bath
  • Laconium (60°-65°C)
  • Tepidarium (38°C)
  • Aroma steam bath

Body and beauty care

  • Number of treatment cabins

Beauty treatments

  • Traditional cosmetics
  • Natural cosmetics
  • Thalasso cosmetics

Body treatments

  • Wellness massages
  • Relaxation baths
  • Hammam

Conventional & alternative medicine

  • Medical massages
  • Thalassotherapy
  • Natural fango/ moor/ mud treatments
  • Physiotherapy
  • Nutrition counselling
  • Medical baths

Asian facilities and treatments

  • Yoga
  • Meditation

Activities

  • Gymnastics room
  • Studio Size (in qm)
  • fitness studio

Activity programme

  • Nordic Walking
  • Back training
  • Aqua fitness
  • Gymnastics
  • Cardio

Coachings

  • Personal training

Sports

  • Hiking
  • Designated running tracks

Cultural events

  • Cultural excursions

The German version of our Terms & Conditions takes precedence over the English version. In case of doubt, the German version shall be taken as reference.

General business Terms and Conditions for Hotel Accommodation Contracts (AGBH 8.0)


  1. Area of application
    1. These General Business Terms and Conditions apply to contracts on the provision for rental use of hotel rooms for lodging and to all other services and supplies provided to the customer by the hotel in this connection (Hotel Accommodation Contract). The term “Hotel Accommodation Contract” encompasses and replaces the following terms: lodging, guest accommodation, hotel and hotel room contract.
    2. The sub-letting and re-letting of the rooms provided for use and the use thereof for any purposes other than those of lodging is subject to the prior consent of the hotel in text form, whereby section 540 (1) sentence 2 German Civil Code (BGB) is excluded insofar as the customer is not a consumer as defined in section 13 BGB.
    3. General business terms and conditions of the customer shall only be applicable if this is explicitly agreed in text form in advance.

  2. Concluding the contract, contract parties, statute of limitations
    1. The Georgshöhe Hotel-Apartment Betriebsgesellschaft mbH (hotel) and the customer are the parties to the contract. The contract is concluded by acceptance by the hotel of the application made by the customer. The hotel can confirm the room reservation in text form at its discretion.
    2. All claims against the hotel shall become statute-bound in principle one year after commencement of the statutory limitation period. This does not apply to claims for damages or other claims if the latter are based on an intentional or grossly negligent breach of duty of the hotel.

  3. Services, prices, payment, off-set
    1. The hotel is obliged to keep the rooms reserved by the customer available and to render the services agreed.
    2. The customer is obliged to pay the hotel’s prices that are agreed for or applicable to the provision of the room for use and to other services used by the customer. This also applies to services ordered by the customer either directly or through the hotel which are performed by third parties and paid for in advance by the hotel.
    3. The prices agreed are inclusive of the taxes and local taxes applicable at the time when the contract is concluded. They do not include local taxes such as local visitor’s tax [Kurtaxe] which the guest owes himself or herself under local community law.            
      The prices shall be adjusted accordingly in the event of changes to the statutory value added tax or of the introduction, change or elimination of local taxes on the subject matter of the contract after the contract has been entered into. In the case of contracts with consumers, this only applies if the period of time elapsing between the date of conclusion of the contract and the date of performance of the contract is longer than four months.
    4. The hotel may make its consent to a request made retrospectively by the customer to reduce the number of rooms reserved, the services provided by the hotel or the duration of the customer’s stay dependent upon reasonably increasing the price of the rooms and/or of the other services of the hotel.
    5. The hotel invoices are due and payable immediately upon receipt without any deductions being made. If payment by invoice [Zahlung auf Rechnung] is agreed, payment shall be made within ten days of receipt of the invoice without any deductions being made unless otherwise agreed. 
    6. When the contract is entered into, the hotel has the right to request a reasonable advance payment or security from the customer, for example in the form of a credit card guarantee. The amount of the advance payment and the payment dates can be agreed in the contract in text form. In the event of advance payments or security for package travel, the provisions of statute shall remain unaffected. The provisions of statute shall apply in the event of late payment by the customer. 
    7. In justified cases, for example if the customer is in arrears in payment or if the scope of the contract is extended, the hotel has the right to demand, even after the contract has been concluded up until the time when the residence commences, advance payment or security as set out in subsection 3.6 above or an increase in the amount of the advance payment or security agreed in the contract up to the full amount of the remuneration agreed. 
    8. Further, the hotel has the right to request, at the beginning and during the course of the customer’s stay, a reasonable advance payment or security within the meaning of subsection 3.6 above for existing and future claims under the contract, insofar as no such payment or security has already been made or provided pursuant to subsection 3.6 and/or 3.7 above.
    9. The customer may only offset or net out an undisputed claim or a claim established by final and absolute court decision against a claim of the hotel.
    10. The customer is in agreement with the invoice being sent to the customer by electronic transmission.

  4. Revocation by the customer (countermand, cancellation)/          
    No show
    1. It is only possible for the customer to revoke the contract concluded with the hotel if a revocation right has been explicitly agreed in the contract, if there is a statutory revocation right or if the hotel explicitly consents to the cancelation of the contract. 
    2. If the hotel and the customer have agreed upon a deadline for revocation of the contract free of charge, the customer may revoke the contract up until that date without triggering any claims for payment or damages by the hotel.
    3. If no revocation right has been agreed or if it has already expired, and if there is no statutory right of revocation or termination and if the hotel does not agree to the cancellation of the contract, then the hotel retains its entitlement to the remuneration agreed although the service was not used. The hotel shall offset income from otherwise letting the rooms and saved expenditures. If the rooms are not otherwise let, the hotel can apply a flat rate for the saved expenditures. In this case the customer is obliged to pay 90% of the contractually-agreed price for overnight accommodation with or without breakfast and for package deals with third party services, 70% for half board and 60% for full board. The customer is at liberty to demonstrate that the above claim did not arise or not in the amount claimed.

  5. Revocation by the hotel
    1. If it has been agreed that the customer may revoke the contract free of charge within a certain period, then the hotel has, for its part, the right to revoke the contract within this period if inquiries are made by other customers relating to the contractually reserved rooms and if the customer does not waive its revocation right afteran inquiry is made and a reasonable period of time set by the hotel.This shall apply accordingly if the customer has been granted an option and other inquiries are made and the customer is not prepared to make a firm booking after the hotel makes an inquiry and sets an appropriate time period.
    2. The hotel also has the right to revoke the contract if an advance payment or security agreed or required in accordance with subsection 3.6 and/or subsection 3.7 has not been paid after an appropriate period of grace set by the hotel has expired.
    3. Further, the hotel has the right, for an objectively legitimate reason, to revoke the contract for extraordinary grounds, in particular in the event of
      - force majeure or other circumstances for which the hotel is not responsible, which render performance of the contract impossible;
      - rooms being reserved by culpably providing material facts that are wrong or misleading or by failing to provide material facts; in this context the term material can mean the identity of the customer, the customer’s ability to pay or the purpose of the residence;
      - the hotel having reasonable grounds to assume that the use of the service can jeopardize the smooth running of the business, the safety or public reputation of the hotel without this being attributable to the area of responsibility or organization of the hotel;
      - the purpose of or the reason for the stay being in violation of the law;
      - a breach of subsection 1.2.
    4. Revocation by the hotel that is justified does not give the customer the right to claim damages.

  6. Making the room available, handover and return
    1. The customer does not acquire a right to the provision of specific rooms unless this has been explicitly agreed in text form.
    2. The reserved rooms shall be available for use by the customer with effect from 15:00 hours on the agreed date of arrival. The customer has no right to earlier availability. 
    3. The rooms shall be vacated and available for use by the hotel by 12:00 noon at the latest on the agreed departure date. After this time, as the room was vacated late, the hotel has the right to charge for the room use exceeding that which was contractually agreed in an amount of 50% of the full accommodation price up until 18:00 hours and in an amount of 90% after 18:00 hours (price as per price list). This does not give rise to contractual rights of the customer. The customer is at liberty to demonstrate that the hotel did not acquire a claim for compensation for use or acquired a significantly lower claim.

  7. Liability of the hotel
    1. The hotel is liable for damage which it is accountable for resulting from injury to life, body or health. It is further liable for other damage which is based on an intentional or grossly-negligent breach of duty of the hotel or on an intentional or negligent breach of duties of the hotel typical of the type of contract[vertragstypischen Pflichten]. Duties typical of the type of contractare those duties which enable the proper execution of the contract altogether and which the customer relies on being performed and is able to rely on being performed. A breach of duty of a statutory representative or person engaged in performance of an obligation of the hotel [Erfüllungsgehilfe] is equivalent to a breach of duty of the hotel.More far-reaching claims for damages are excluded unless otherwise provided for in this Section7. If there should be any disruptions or deficiencies in the services of the hotel, the hotel shall endeavor to remedy this when it has knowledge thereof or upon a complaint being made without undue delay by the customer. The customer is obligedto contribute what it can be reasonably expected to contribute in order to remedy the disruption and minimize possible damage.
    2. The hotel is liable to the customer in accordance with the provisions of statute for items brought with the customer. The hotel recommends the use of the hotel or room safe. If the customer wishes to bring with him or her money, securities or valuables valued at over Euro 800 or other property items valued at over Euro 3,500, a separate safekeeping agreement must be entered into with the hotel.
    3. If the customer is provided with a parking space in the hotel garage or in the hotel parking lot, even if this is for payment, a custody contract is not concluded as a result. If cars parked or driven on the hotel premises or the contents thereof are lost or damaged, the hotel is only liable in accordance with sentences 1 to 4 of subsection 7.1 above.
    4. Wake-up calls are made with great care by the hotel.            
      Messages for customers are treated with care. After prior agreement with the customer, the hotel can accept, store and – if desired – dispatch for a charge mail and consignments of goods. In this connection the hotel is only liable in accordance with sentences 1 to 4 of subsection 7.1 above.

  8. Final provisions
    1. Alterations and supplements to the contract, to acceptance of the application and to these General Business Terms and Conditions shall be made in text form. Unilateral changes or supplements are ineffective.
    2. The place of performance and payment shall be Georgshöhe Hotel-Apartment
      Betriebsgesellschaft mbH, 26548 Norderney and the courts of Aurich,  shall have exclusive jurisdiction over commercial transactions – also over disputes relating to cheques and bills of exchange.If the customer meets the condition of section 38 (2) German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the courts of Aurich shall have jurisdiction and venue.
    3. Germanlaw shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
    4.  In compliance with its statutory obligation the hotel points out that the European Union has set up an online platform for the extrajudicial resolution of consumer disputes (“ODR platform”): http://ec.europa.eu/consumers/odr/
      The hotel does not, however, participate in dispute resolution proceedings held before consumer dispute resolution bodies.


offers of the hotel


Masque - Strandhotel Georgshöhe - Norderney - North Sea

... be totally pampered..... 

7 Nights, from 897.00 EUR

Pool - Strandhotel Georgshöhe - Norderney - North Sea

....switch off and relax...

7 Nights, from 837.50 EUR

Facial treatment - Strandhotel Georgshöhe - Norderney - North Sea

from 881,00 € per person in a double room - For generations holiday guests have been captivated by the healing power and the immediate vitality of the North Sea climate.

7 Nights, from 881.00 EUR

Hotel Voucher

Location and Directions

Our wellness hotel is located

The hotel Georgshöhe is located in Lower Saxony, on the North Sea island of Norderney.

Kontakt

Strandhotel Georgshöhe - Spa & Resort ****S

Lower Saxony | North Sea

Kaiserstraße 24
26548 Nordseeinsel Norderney

https://www.georgshoehe.de
[javascript protected email address]

Phone: +49 4932 898 0